Laundry questions?
We've got you.

From your first pickup to your freshly folded delivery, find the answers you need to make laundry day easier.

Have a question we haven't answered?
Call us at (888) 779-0792.

Frequently Asked Questions

What services do you offer?

Do you pick up in my area?

Can I drop off my laundry at a Laundorist location?

How do I schedule a pickup?

Do I need to be home for pickup or delivery?

What is your turnaround time?

Do you offer same-day or express service?

What detergent options can I choose?

How do you package laundry for delivery?

How much does wash and fold cost?

Is pickup and delivery included in the price?

What is the bag processing / sorting fee?

What is the missed pickup or delivery fee?

How is my order weighed and billed?

How are payments processed?

Do you offer a discount on my first order?

Do you offer a discount on recurring orders?

Do you serve businesses?

What should I do if an item is lost or damaged?

What if I'm unable to pay for my laundry after it has been cleaned?

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